Last updated 8 November 2026
This notice explains how Elite Motor Services ("we", "us") collects and uses personal information when you visit this website, book a service, sign up for reminders or otherwise contact us. We are the controller of that information for the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018.
If you have any questions about this notice or how your information is handled, please call +44 (0) 7956 855 916 or email [email protected].
When you book a service we collect your name, email address, mobile number, the address and postcode where the vehicle will be, your vehicle registration, and any notes you add. We also record the vehicle's make, model, colour, fuel type, and MOT and tax dates.
When we carry out work we record the details of the job, including mileage, work completed, any advisories and the date the next service is due.
If you sign up for MOT reminders we collect your registration, name, mobile number and, if you choose to give it, your email address.
If you contact us by phone, text, WhatsApp or email, we keep what is needed to deal with your enquiry.
We do not sell your information, use it for unrelated marketing, or make decisions about you by automated means.
You can stop reminders at any time by replying STOP to a text message, using the unsubscribe link in any reminder email, or contacting us. Once you opt out, we will not send you further reminders.
We only share your information with organisations that help us provide our service, and only as far as needed:
Where a provider processes information outside the UK, we make sure appropriate safeguards are in place as required by data protection law. We may also disclose information where we are required to do so by law.
Our home page shows reviews customers have left on our Google Business Profile, with the reviewer's name and Google profile picture. Your browser loads those pictures from Google, which will receive your IP address in the usual way.
The map on our home page is provided by OpenStreetMap. To display it, your browser requests map images directly from OpenStreetMap, which will receive your IP address in the usual way.
If you use the "Use my location" button, your position is used only within your own browser to work out your distance from Worksop. It is not sent to us or stored.
While we are working on a job, the map may show the general area we are in, by the first part of the postcode only (for example "around S81"). It never shows a street, address or customer.
This website uses only strictly necessary cookies: one to protect forms against misuse and, for our own staff, one to keep them signed in. We do not use advertising or analytics cookies.
We keep customer, vehicle and job records for six years after your last booking with us, in line with our obligations to keep business and tax records. If you opt out of reminders, we keep a note of that so that we do not contact you again.
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. To make a request, please contact us using the details above. We will respond within one month.
If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
We may update this notice from time to time. The date at the top shows when it was last changed.